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Join our Team!

BE authentic. BE a team player. BE community minded. Be all that and more at Colliers International. Join our team as a Customer Service Representative (Permanent part-time role offering 10-12 hours per week) at Lansdowne Centre in Richmond.

We’re looking for a customer service expert who’s looking for an opportunity to deliver exceptional customer service in an exciting, fast-paced sales environment. Ready to provide your expertise on a global scale? Apply today!

At Colliers International, we are building amazing workplaces, businesses and communities around the world. We do this by thinking differently, sharing innovative ideas and offering a unique and collaborative workplace where you can succeed.

Who you are

Customer care and service are what you’re all about. You love helping people resolve issues by understanding what they need, troubleshooting their problems and exploring solutions. You enjoy variety and bring strong organizational skills and a positive attitude to everything you do.

You will be responsible to meet and greet public in welcoming manner, managing customer service telephone lines and provide Centre directions and assistance to customers. You will coordinate with administration to call tenants with their sales reports and assist marketing with reporting.

What you bring:

  • Previous customer service experience or customer care.
  • Excellent interpersonal skills; ability to deal effectively and pleasantly with stressful situations.
  • Proficient in Microsoft Office (MS Outlook, MS Word, MS Excel).
  • Ability to take initiative and deal intuitively with situations, work well under pressure and with minimal direction/supervision.

Bonus skills and experience

  • Fluency in Cantonese and/ or Mandarin is considered a strong asset.
  • Flexible working hours

What success looks like:

  • You’re an organized and diligent support presence for the team you work with.
  • You’re a team player, always looking for ways to improve processes and make a difference.
  • You’re a fast learner and work independently to resolve and process client requests.

BE who you are and what you want to be with Colliers International. We’d love to meet you. Apply today to join our team.

Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants’ disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at canada.careers@colliers.com .